Indiana Administrative Code (Last Updated: December 20, 2016) |
Title 170. INDIANA UTILITY REGULATORY COMMISSION |
Article 170IAC16. CUSTOMER COMPLAINTS |
Rule 170IAC16-1. Customer Complaints |
Section 170IAC16-1-1. Scope and applicability
Latest version.
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(a) This article implements the authority of the commission under IC 8-1-2-34.5.
(b) This article applies to any utility subject to the commission's jurisdiction that offers:
(1) gas;
(2) electric;
(3) water; or
(4) sewage disposal;
services.
(c) The procedures for the resolution of customer complaints involving telephone utilities can be found in 170 IAC 7. (Indiana Utility Regulatory Commission; 170 IAC 16-1-1; filed May 25, 2010, 1:52 p.m.: 20100623-IR-170090792FRA; readopted filed Jul 12, 2016, 10:01 a.m.: 20160810-IR-170160168RFA)