Section 68IAC11-3-3. Soft count room characteristics; security

   (a) The soft count room shall be:

(1) located in a nonpublic area of the casino; and

(2) designated for counting and recording the contents of the live gaming device drop boxes and bill validator drop boxes.

  (b) The soft count room shall have the following items, components, or characteristics:

(1) There shall be one (1) door to the soft count room. The door must:

(A) accommodate the drop box storage cart; and

(B) be lockable from outside the soft count room.

Individuals inside the soft count room shall be able to open the soft count door from the inside in order to exit the soft count room in case of an emergency.

(2) There may be a currency counter or the equivalent.

(3) There shall be:

(A) no windows in the soft count room that can be opened to access the outside of the casino;

(B) a telephone located in the soft count room that is used only in the case of an emergency or normal work functions to contact:

(i) surveillance;

(ii) security;

(iii) the enforcement agent; or

(iv) any other necessary party; and

(C) a count table constructed of clear glass-like material that is used for the emptying, counting, and recording of the contents of the drop boxes and bill validators.

  (c) The casino licensee shall take the following security measures with respect to the soft count room:

(1) No individual shall carry a pocketbook or other nontransparent container into the soft count room other than containers used in the soft count process.

(2) Access to the soft count room shall be restricted to the following individuals:

(A) Members of the soft count team.

(B) Members of the currency collection team.

(C) Maintenance personnel and supervisors who are accompanied by security personnel for problem resolution.

(D) The internal auditor or equivalent, accompanied by security personnel, to verify the accuracy of the count machine.

(E) Security personnel in conjunction with official duties.

(F) Main bank employees in conjunction with official duties reconciling the soft count.

(G) Enforcement agents in the performance of official duties.

(H) Individuals specifically authorized by the commission or enforcement agents.

(3) The count procedures conducted in the soft count room must be conducted in full view of the surveillance cameras.

(4) Once the soft count team has entered the soft count room containing the drop boxes or bill changer boxes, or both, the door to the soft count room shall be locked by a security department employee.

(5) The vents and duct grating connected to the soft count room shall be secured to ensure that they cannot be removed.

(6) After the soft count team has entered the soft count room and the door has been locked, no one except:

(A) commission personnel;

(B) individuals specifically authorized by the commission;

(C) main bank employees; and

(D) currency collection team members who are dropping off drop boxes;

is allowed access to the soft count room.

(7) No individual in the soft count room may remove his or her hands from or return them to a position on or above the count table unless the individual holds the backs and palms of his or her hands straight out and exposed to the view of the other individuals present in the soft count room and the surveillance camera.

(8) The trash accumulated in the soft count room shall be inspected before the trash being removed from the soft count room.

(9) The soft count room shall be equipped with equipment that allows the surveillance department to do the following in accordance with 68 IAC 12-1:

(A) Monitor and record the entire:

(i) count process; and

(ii) soft count room;

both audibly and visually.

(B) Monitor and visually record:

(i) the individuals who enter and exit the soft count room; and

(ii) the values that are reflected on a count machine used to conduct the soft count.

(C) Monitor and record, both audibly and visually, any other activity or area of the soft count room deemed necessary by the commission to ensure compliance with IC 4-33, IC 4-35, and this title.

(10) There shall be a sign in the soft count room stating that the activity of individuals in the soft count room will be monitored and recorded in accordance with this rule and 68 IAC 12-1.

(11) Keys to the soft count room shall be maintained by the security department in accordance with 68 IAC 11-7. Access to the soft count room shall be gained only by or through a security officer.

(12) The soft count room shall be designed and built to provide maximum security for the:

(A) funds contained; and

(B) activities that are conducted;

in the soft count room.

(13) Any currency, coins, or chips found in the soft count room shall:

(A) become the property of the casino licensee; and

(B) be included in the soft count.

(Indiana Gaming Commission; 68 IAC 11-3-3; filed Jul 18, 1996, 8:45 a.m.: 19 IR 3323; readopted filed Nov 25, 2002, 10:11 a.m.: 26 IR 1261; filed Dec 6, 2006, 2:52 p.m.: 20070103-IR-068060191FRA; filed Dec 6, 2012, 2:32 p.m.: 20130102-IR-068110786FRA; filed Nov 13, 2015, 2:37 p.m.: 20151209-IR-068150113FRA)