Section 511IAC7-49-7. Complaint process

   (a) If a parent of a choice scholarship student believes the choice school is not complying with the requirements of this rule, the parent may file a complaint with the choice school.

  (b) If the choice school does not resolve the complaint to the parent's satisfaction, the parent may file a complaint with the department as described in this rule.

  (c) The complaint must:

(1) be in writing;

(2) include the name and address of the choice school;

(3) include a statement alleging that the choice school has failed to comply with one (1) or more requirements of this rule;

(4) include the facts on which the alleged noncompliance is based;

(5) be signed by the parent and include the parent's contact information; and

(6) be submitted to the choice school and the division of special education.

  (d) If the complaint alleges violations with respect to a specific choice scholarship student, the complaint must also include the name and address of the student.

  (e) The division of special education shall investigate the complaint as described in 511 IAC 7-45-1.

  (f) The choice school is required to complete any corrective action resulting from the complaint investigation within the timeline prescribed by the complaint investigation report.

  (g) Failure of the choice school to complete any prescribed corrective action may negatively impact the choice school's continued eligibility under 512 IAC 4. (Indiana State Board of Education; 511 IAC 7-49-7; filed Nov 25, 2014, 3:40 p.m.: 20141224-IR-511130560FRA)