Section 68IAC18-1-1. General provisions

Latest version.

   (a) This rule applies to casino licensees and occupational licensees.

  (b) Patron disputes shall be settled in compliance with this rule.

  (c) The following definitions apply throughout this rule:

(1) "Complaint" means the form, prescribed by the commission, that a patron shall complete and submit to file a patron complaint.

(2) "Patron complaint" means complaints a patron may have regarding the patron's treatment while gaming or while in the casino. The term includes, without limitation, disputes about patron winnings.

(Indiana Gaming Commission; 68 IAC 18-1-1; filed Jul 18, 1996, 8:55 a.m.: 19 IR 3317; readopted filed Nov 25, 2002, 10:11 a.m.:26 IR 1261; filed Dec 6, 2006, 2:52 p.m.: 20070103-IR-068060191FRA; filed Dec 6, 2012, 2:32 p.m.: 20130102-IR-068110786FRA)

                    
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