Section 455IAC2-6-4. Monitoring; corrective action

   (a) DDARS shall monitor compliance with the requirements of this article as follows:

(1) As stated in the current executed contract or provider agreement.

(2) Upon receiving a complaint or report alleging a provider's noncompliance with the requirements of this article.

(3) As frequently as deemed necessary by DDARS.

(4) According to DDARS approved policy.

  (b) DDARS shall monitor compliance with the requirements of this article through any of the following means:

(1) Requesting and obtaining information from the provider.

(2) On-site inspections.

(3) Meeting with an individual or the individual's legal representative as applicable.

(4) Reviewing provider records and the records of an individual.

(5) Follow-up inspections completed, as frequently as deemed necessary by the director of DDARS, to determine compliance after DDARS has required a corrective action plan.

  (c) The provider will submit to DDARS any requested documentation within ten (10) days from the date that the provider receives the report of findings unless otherwise specified.

  (d) As follows, after an on-site inspection, DDARS shall issue a written report, which shall:

(1) Be prepared by DDARS.

(2) Document the findings made during monitoring.

(3) Identify necessary corrective action.

(4) Give the provider ten (10) days in which to complete the corrective action plan unless otherwise specified.

(5) Identify documentation needed from the provider to support the provider's completion of the corrective action plan.

(6) Be submitted to the provider.

  (e) A provider shall do the following:

(1) If requested, complete a corrective action plan to the reasonable satisfaction of DDARS within:

(A) the time period identified in the corrective action plan; or

(B) another time period agreed upon by DDARS.

(2) Notify DDARS upon the completion of a corrective action plan.

(3) Provide DDARS with all requested documentation.

  (f) If a person other than an individual receiving service files a complaint, DDARS shall notify the person filing the complaint of completion of the following:

(1) DDARS monitoring as a result of the complaint.

(2) Any corrective action by the provider as a result of DDARS monitoring.

(Division of Aging; 455 IAC 2-6-4; filed Sep 1, 2006, 8:20 a.m.: 20060927-IR-460050119FRA; readopted filed Nov 2, 2012, 8:32 a.m.: 20121121-IR-455120508RFA) NOTE: Transferred from the Division of Disability and Rehabilitative Services (460 IAC 1.2-6-4) to the Division of Aging (455 IAC 2-6-4) by P.L.153-2011, SECTION 21, effective July 1, 2011.