Section 327IAC8-2.1-5. Report delivery; record keeping

   (a) A community water system shall mail or otherwise directly deliver one (1) copy of the consumer confidence report to each customer.

  (b) The system shall make a good faith effort to inform consumers who do not get water bills, using means recommended by the commissioner. The commissioner expects that an adequate good faith effort will be tailored to the consumers who are served by the system, but are not bill-paying customers, such as renters or workers. A good faith effort to inform consumers may include, but is not limited to, methods appropriate to the particular system, including any of the following:

(1) Posting the reports on the Internet.

(2) Mailing to postal patrons in metropolitan areas.

(3) Advertising the availability of the report in the news media.

(4) Publication in a local newspaper.

(5) Posting in public places such as cafeterias or lunch rooms of public buildings.

(6) Delivery of multiple copies for distribution by single-biller customers, such as apartment buildings or large private employers.

(7) Delivery to community organizations.

  (c) No later than the date the system is required to distribute the report to its customers, a community water system shall mail a copy of the report to the department, followed within three (3) months by a certification that the report has been distributed to customers, and that the information is correct and consistent with the compliance monitoring data previously submitted to the commissioner.

  (d) No later than the date the system is required to distribute the report to its customers, a community water system shall deliver the report to any other agency or clearinghouse identified by the commissioner, including the county health department or departments serving the county or counties where the system’s distribution system is located.

  (e) A community water system shall make its reports available to the public upon request.

  (f) A community water system serving one hundred thousand (100,000) or more persons shall post its current year’s report to a publicly-accessible site on the Internet.

  (g) A community water system shall retain copies of its consumer confidence report for no less than five (5) years. (Water Pollution Control Division; 327 IAC 8-2.1-5; filed Mar 22, 2000, 3:23 p.m.: 23 IR 1903)