Rule 170IAC5-1. Standards of Service  


Section 170IAC5-1-1. Definitions
Section 170IAC5-1-2. Applicability of rules
Section 170IAC5-1-3. Retention of records
Section 170IAC5-1-4. Meter records and reports
Section 170IAC5-1-5. Location of meters and regulators
Section 170IAC5-1-6. Customer meters; general requirements
Section 170IAC5-1-7. Meter testing equipment and facilities; availability for inspection or use
Section 170IAC5-1-8. Meter accuracy; error rates
Section 170IAC5-1-9. Periodic testing of meters
Section 170IAC5-1-9.1. Approved statistical quality control program
Section 170IAC5-1-9.2. Statistical quality control program; meters in service
Section 170IAC5-1-10. Pressure and temperature recorders tests
Section 170IAC5-1-11. Customer request for meter test; application to utility
Section 170IAC5-1-12. Customer request for meter test; application to commission
Section 170IAC5-1-13. Bills
Section 170IAC5-1-14. Billing adjustments
Section 170IAC5-1-15. Creditworthiness of customer; deposit; refund
Section 170IAC5-1-16. Disconnection of service; prohibited disconnections; reconnection
Section 170IAC5-1-16.5. Home energy assistance; involuntary termination of service; definitions
Section 170IAC5-1-16.6. Home energy assistance; disconnection of service to recipients; notice period
Section 170IAC5-1-17. Customer complaints (Repealed)
Section 170IAC5-1-18. Informational pamphlets; rate schedules; notice of proposed rate change
Section 170IAC5-1-19. System instrumentation; testing requirements
Section 170IAC5-1-20. Standard heating value; allowable variations
Section 170IAC5-1-21. Gas pressure; allowable variations
Section 170IAC5-1-22. Gas purity
Section 170IAC5-1-23. Interruption of service; records and reports
Section 170IAC5-1-24. Accident reports
Section 170IAC5-1-25. Transportation and pipeline safety standards
Section 170IAC5-1-26. Customer requests for modification; liability for costs
Section 170IAC5-1-27. Extension of distribution mains; variances
Section 170IAC5-1-28. Rate schedules, rules and regulations; filing; public inspection
Section 170IAC5-1-29. Date of compliance with rules, regulations and standards of service (Expired)
Section 170IAC5-1-30. Savings clause