Rule 170IAC4-1. Standards of Service  


Section 170IAC4-1-1. Definitions
Section 170IAC4-1-2. Applicability of rules
Section 170IAC4-1-3. Retention of records
Section 170IAC4-1-4. Records and reports of meter purchases and tests
Section 170IAC4-1-5. Location of meters; accessibility
Section 170IAC4-1-6. Service watthour meters; inspection and repair; installation tests and adjustments
Section 170IAC4-1-7. Meter testing equipment and facilities; reference and portable standards
Section 170IAC4-1-8. Average accuracy of watthour meters; tests
Section 170IAC4-1-9. Accuracy of meters
Section 170IAC4-1-10. In-service tests; watthour meters, self-contained
Section 170IAC4-1-11. Customer requests for tests; application to utility
Section 170IAC4-1-12. Customer requests for tests; application to commission
Section 170IAC4-1-13. Bills
Section 170IAC4-1-14. Billing adjustments
Section 170IAC4-1-15. Creditworthiness of customers; deposits; refunds
Section 170IAC4-1-16. Disconnection of service; prohibited disconnections; reconnection
Section 170IAC4-1-16.5. Home energy assistance; involuntary termination of service; definitions
Section 170IAC4-1-16.6. Home energy assistance; disconnection of service to recipients; notice period
Section 170IAC4-1-17. Customer complaints (Repealed)
Section 170IAC4-1-18. Informational pamphlets and rate schedules; notice of proposed rate change
Section 170IAC4-1-19. Standard nominal frequency
Section 170IAC4-1-20. Standard nominal service voltage; permissible voltage variation
Section 170IAC4-1-21. Voltage surveys and records
Section 170IAC4-1-22. Monitoring instruments
Section 170IAC4-1-23. Interruptions of service; timing; records
Section 170IAC4-1-24. Accident reports
Section 170IAC4-1-25. Pole identification
Section 170IAC4-1-26. Line construction; variances
Section 170IAC4-1-27. Extension of distribution and service lines; variances
Section 170IAC4-1-28. Customer modification requests; liability for costs
Section 170IAC4-1-29. Rate schedules, rules and regulations; filing; public inspection
Section 170IAC4-1-30. Saving clause