Indiana Administrative Code (Last Updated: December 20, 2016) |
Title 11. CONSUMER PROTECTION DIVISION OF THE OFFICE OF THE ATTORNEY GENERAL |
Article 11IAC1. TELEPHONE SOLICITATIONS |
Rule 11IAC1-2. Telephone Solicitors' Maintenance of Records Related to Telephone Sales Solicitations |
Section 11IAC1-2-1. Telephone solicitors' required records
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A telephone solicitor subject to IC 24-4.7 shall keep the following information as part of its business records:
(1) the name and telephone number of each consumer contacted by a telephone sales call;
(2) all substantially different advertising, brochures, telemarketing scripts, and promotional materials used in its solicitation of the consumer;
(3) all express requests authorizing the telephone solicitor to contact the consumer; and
(4) for all current and former employees directly involved in telephone sales, the employee's:
(A) name;
(B) last known home address;
(C) last known telephone number; and
(D) job title(s).
(Consumer Protection Division of the Office of the Attorney General; 11 IAC 1-2-1; filed Jan 18, 2002, 5:00 p.m.: 25 IR 1855; readopted filed Jun 9, 2008, 11:27 a.m.: 20080702-IR-011080326RFA; readopted filed Sep 12, 2014, 10:43 a.m.: 20141008-IR-011140245RFA)